For in-stock orders, we process orders within 2–3 business days. Once your order has been processed and shipped, the estimated delivery time is 3–5 business days. You’ll receive tracking information once your order ships.

Yes. Select products and hair lengths may be available for pre-order when they are not currently in stock. Pre-order items will be clearly labeled “PRE-ORDER,” with the expected processing or fulfillment timeframe displayed before you place your order.

Once your order ships, you’ll receive tracking information so you can follow your delivery. If your tracking shows that your package has been delivered but you cannot locate it, please contact the carrier first for assistance.

You can reach The Royal Effect customer care team at hello@theroyaleffect.beauty or call +1 (513) 594-8578. We’re happy to assist with questions about your order, products, hair selection, and other store-related inquiries.